Shipping

Happy Holidays! Please allow extra time when ordering custom sized holiday bandanas and ruffles - our current production time is about 3-5 business days. 

► We are taking a break for Thanksgiving beginning Saturday, November 18 through Sunday, November 26 and will be available to answer questions. Orders of ready to ship items will be mailed promptly; made to order items will begin production on Monday, November 27, 2017.

► Our last order day for Christmas is Sunday, December 10, 2017  and our last shipping day before Christmas is Monday, December 18, 2017

Packaging

Depending on the size of your order, items will be packed in a protective, resealable clear bag or zippered polybag and will be shipped inside a regular mailer or padded bubble mailer. If necessary, large orders are shipped in a cardboard box.

We strive to use packing and shipping supplies made of recycled or compostable materials as often as possible.

US Domestic Shipping

Unless noted otherwise in the item description, I ship all items using USPS First Class Package Service with USPS Tracking. 

Orders of ready-to-ship items are mailed after a cleared payment is received, usually within 24-48 hours, Monday-Friday.

Custom items, pet bandanas and scrunchie neck ruffles are made to order so please allow extra time for delivery, especially before holidays.

► I combine shipping on purchases of multiple items sent to a single address. If you place an order in two or more of my shops within 24 hours, I will combine the shipping and either issue a refund or offer store credit for the excess shipping.

Shipping Rates

Our shipping rates are based on the weight of your package. For most items, rates are calculated as follows:

Country First Item Each Add'l Item
United States & Puerto Rico   $ 4.00  $ 0.25
Canada  $10.50  $ 1.50
Mexico *  $12.75  $ 2.25
Australia *  $14.50  $ 2.25
United Kingdom, Ireland *  $14.50  $ 2.25

 

* Contact me before checking out to enable shipping to these countries. All other countries - please contact me for an estimate.

► If you would like your package sent by USPS Priority Mail service, select the optional upgrade on one item in your order or contact me before checking out.

International Shipping

I use USPS First Class Package International Mail to confirmed addresses only. If you would like your package registered and insured or upgraded to USPS Priority Mail International (or another mail carrier), contact me for pricing before making a purchase. Please allow 2-6 weeks for delivery.

► International shipping and handling is my best estimate based on weight - if the actual postage/handling is significantly less than the amount invoiced, I will issue a refund.

International Customs

All duties, fees and taxes of the host country are the responsibility of the Buyer. I list the purchase price of the items on all custom forms and mark the item as merchandise, not gifts.